Right of objection, dispute resolution platform, right of withdrawal, withdrawal form

Right to object

Every person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to object at any time to the processing of personal data relating to them, which is based on Art. 6 Para. 1 Letter e or f DS-GVO takes place to object. This also applies to profiling based on these provisions.

In the event of an objection, the company "Nutrition Advice and Herbal Education Ulrike Walgenbach" will no longer process the personal data, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.

If the company "Nutrition Advice and Herbal Education Ulrike Walgenbach" processes personal data in order to operate direct mail, the person concerned has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is related to such direct mail. If the data subject objects to the processing of the "Nutrition Advice and Herbal Teaching Ulrike Walgenbach" for direct marketing purposes, the "Nutritional Advice and Herbal Teaching Ulrike Walgenbach" company will no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons that arise from their particular situation, to object to the processing of personal data relating to them that is carried out by the company "Nutritional advice and herbal teaching Ulrike Walgenbach" for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DS-GVO, to object, unless such processing is necessary to fulfill a task in the public interest.

In order to exercise the right to object, the person concerned can contact any employee of the company "Nutrition Advice and Herbal Teaching Ulrike Walgenbach" or another employee. The data subject is also free, in connection with the use of information society services, regardless of Directive 2002/58 / EC, to exercise their right of objection by means of automated procedures in which technical specifications are used.


Right to withdraw

The buyer or the company has a fourteen-day withdrawal period starting with the receipt of the goods.

The revocation can be made without giving reasons within the revocation period in text form, for example as a letter or email, the completed and sent cancellation form or by returning the item in good time.

The provider's address for summons and the correct company name are required:

Ulrike Walgenach, nutritional advice and herbal teaching Ulrike Walgenbach, Glimbacher Straße 8, 52441 Linnich, Germany
or by email: info@ulrikewalgenbach.de, as well as the name and address of the buyer or the company, the order date and the description and quantity of the goods and the date of the revocation.


Dispute settlement platform

In order to achieve a high level of consumer protection, the European Union (EU) has issued Regulation No. 524/2013 of the European Parliament and of the Council of May 21, 2013 - ODR Regulation.

The regulation provides in particular that online retailers have to link to the new platform for online dispute resolution for consumer complaints, or "OS platform" for short, from January 9, 2016.

The OS platform can be reached on the following website https://ec.europa.eu/consumers/odr



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